A woman in her 30s helps a woman in her 70s with signing online therapy forms while sitting in a park on a sunny day.

A woman in her 30s helps a woman in her 70s with signing online therapy forms while sitting in a park on a sunny day.

Technology doesn’t have to be challenging.

Tech Trainings

Tutorials · Information · Resources

Getting Oriented & Troubleshooting Technical Issues

If you're looking for tech trainings, support, and additional information about the programs I use to deliver telemental health therapy, you'll find it on this page. For tips on safeguarding your protected health information on your own devices, please see my notice of privacy practices. If you come across a broken link, please give me a heads up on my contact page.

Zoom Tutorials

Zoom How-To Video Tutorials

Quick Info on How to Zoom: Videos

Zoom Getting Started Guide for New Users

Joining a Zoom Video Call

8 Tips for How to Use Zoom Like a Pro

A Beginner's Guide to Using Zoom

Zoom HIPAA Compliance Data Sheet

Google Meet Tutorials

Join a video meeting

Preview how you look and sound before a Google Meet meeting

Change your background and apply visual effects in Google Meet

Troubleshooting in Google Meet

Google Meet Accessibility

iPlum Secure Calls and Text-Messaging

How iPlum Works

All About HIPAA Texting

Is Texting HIPAA Compliant? Your Questions, Answered

Five Tips for Privacy Aware Smart Phone Use

Online Fax 101: Send Documents Quickly and Securely

Business Phone Systems and HITECH Compliance: 5 Things You Need to Know

ProtonMail (encrypted email)

ProtonMail End-to-End Encryption

ProtonMail for NonProtonMail Users

How to open password-protected emails from Proton Mail and respond securely

How to prevent phishing attacks

5 Essential Steps to Keep Your Email Safe

Free plan with Proton

Online Security Tips

Create a strong password & a more secure account

Webroot Antivirus Solutions

Troubleshooting Tips

Gmail Issues: Clearing Cache and Cookies

Up Your Internet Savvy

Learn Internet Skills

Digital health literacy as a super determinant of health: More than simply the sum of its parts

Questions?

Wooden sign shaped like two arrows say questions and answers and point in opposite directions..

If you’ve read or watched these tutorials and you’ve still got tech questions, hit me up on my contact page or shoot me a text.